It is very disappointing when you set all it needs to have a VR time, and suddenly the controller stops working, and I know you came here to find a fix and get it back to work ASAP.
In this guide, I will discuss the causes of why your Oculus Quest 2 controller is not working, how to fix it, and many more important things that you should be aware of when using a Quest 2.
So why wait? Let’s get into this and get your Oculus controller fixed, and welcome to VRchat Guide.
Table of Contents
How to fix it when the Oculus Quest 2 Controller is Not Working?
01. Quick Fix; Restart the device
The first thing you should do is restart the device because many of the running bugs and problems can be fixed with a simple restart. So why wait, just restart the controller, give it time to turn On, and check whether it is working fine or not.
If it is still not responding, then the following are the alternative fixes you can try;
02. Remove Controller Batteries
- Hold your controller and look for the part where you grip it.
- Open the battery compartment by pushing down on it.
- Take the AA batteries out of the controller.
- Leave the batteries out for 3-5 minutes to give them a short break.
- After the break, put the batteries back into the controller, making sure they are properly inserted.
03. Unpair and Repair Controllers
- On your smartphone, make sure you have the Oculus app installed.
- Open the Oculus app and connect it to your Oculus Quest 2 headset.
- In the app, tap your Oculus Quest 2 device and go to the “Controllers” option.
- Choose to “Unpair” each controller separately.
- After unpairing, go through the same process, but this time choose “Pair” to reconnect the controllers.
04. Check Tracking Frequency
- Go to the settings on your Oculus Quest 2 headset.
- Look for an option called “tracking frequency.“
- You can change it to either 50Hz or 60Hz. Try both to see which one works better for you. This can help with how your controllers track your movements.
05. Final Option; Contact Support
If you’ve tried all the previous steps and your controllers still don’t work well, it’s time to get help.
Contact the Oculus support team. They will guide you through further solutions or possible replacements for your controllers.
So now, you know what you can do when things are not going your way, and it is time to take a look at some other common scenarios that the Oculus Quest 2 users have, and the possible fixes for them.
Scenario 02; The Oculus Quest 2 right controller is not turning on
If your Oculus Quest 2 right controller isn’t turning on, it might just need a quick fix. First, make sure the battery is in and properly inserted.
Try removing it for a minute and putting it back. If that doesn’t work, unpair the controller from your Quest 2 by using the Oculus app, then pair it again.
If it’s still not working, restart your Quest 2 by turning it off and on. In the settings, you can also adjust the tracking frequency to 50Hz or 60Hz.
If all else fails, reach out to Oculus support for further assistance. These steps can often solve the issue and get your controller working again.
Scenario 03; Controller not working after battery replacement
If your Oculus Quest 2 controller isn’t working after replacing the batteries, there could be a few simple reasons behind it.
First, ensure the batteries are inserted correctly, with the positive and negative ends aligned properly. Check if the batteries are charged and not old or expired. Also, clean the battery contacts in the controller and the battery compartment.
If these steps don’t help, you may need to re-pair the controller with the headset. To do this, go to the Oculus settings, select “Devices,” and then “Pair New Controller.” Follow the on-screen instructions. If the problem persists, contact Oculus support for further assistance.
Scenario 04; Controller paired but not working
If your Quest 2 controller is paired but not working, there are a few steps you can take to troubleshoot the issue.
First, check the batteries to ensure they are fresh and properly inserted with the correct polarity. Next, make sure the controller is charged if it has a built-in battery. Reset the controller by holding the Oculus and B buttons simultaneously for a few seconds.
If that doesn’t work, try restarting your Oculus Quest 2 headset. If the problem persists, you might need to unpair and re-pair the controller by going to the Oculus settings, selecting “Devices,” and then “Pair New Controller.” If all else fails, contact Oculus support for further assistance.
In conclusion, when your Oculus Quest 2 controller stops working, there are several simple steps you can take to get it back on track. From restarting your device to unpairing and repairing the controller, checking battery alignment, and adjusting tracking frequency, we’ve covered various troubleshooting methods.
However, if none of these solutions work, don’t hesitate to reach out to Oculus support for further assistance. Remember, most controller issues have straightforward fixes, so you can quickly get back to enjoying your VR experience. With these tips, you can overcome common problems and ensure your Oculus Quest 2 controller is working smoothly.